Last Updated: September 5, 2026
Welcome to ISKCON Vrindavan Guest Houses. These Terms & Conditions govern your use of our website, www.iskconvrindavanguesthouses.com, and the booking of accommodation through our website.
By accessing our website, making an enquiry, or making a room reservation, you agree to these Terms & Conditions. Please read them carefully before making a booking.
1. About Our Services
ISKCON Vrindavan Guest Houses provides information and booking services for accommodation in Vrindavan.
The website may provide information about:
- Guest-house rooms
- Room types
- Room availability
- Room rates
- Accommodation facilities
- Check-in and check-out information
- Booking and reservation services
- Contact and enquiry services
All accommodation information displayed on the website is intended to help guests make an informed booking decision.
2. Booking Eligibility
To make a reservation, you must provide accurate and complete information.
The person making the reservation is responsible for ensuring that:
- The information submitted during booking is correct.
- The guest details are accurate.
- The selected dates are correct.
- The number of guests is correctly specified.
- Guests comply with applicable laws and accommodation rules.
We reserve the right to refuse or cancel a reservation where information provided by a guest is false, misleading, incomplete, or used improperly.
3. Room Reservation
A booking request does not necessarily constitute a confirmed reservation until confirmation has been issued by us or the applicable booking system.
A reservation may require:
- Availability confirmation
- Payment or advance payment
- Guest details
- Confirmation through email, SMS, WhatsApp, telephone, or the booking platform
Guests should retain their booking confirmation and present the required booking information at check-in.
4. Room Availability
Room availability displayed on the website may change from time to time.
A room is considered available only when the reservation has been successfully confirmed.
We do not guarantee availability until the booking has been confirmed.
During festivals, holidays, weekends, special events, or periods of high demand, rooms may become unavailable quickly.
5. Room Rates
Room prices displayed on the website may be subject to change.
The applicable price for a confirmed booking will generally be the price displayed or communicated at the time the reservation is confirmed, subject to any clearly stated taxes, fees, charges, or applicable booking conditions.
Where applicable, additional charges may include:
- Government taxes
- Service charges
- Extra-person charges
- Additional-bed charges
- Other services requested by the guest
Any applicable charges should be reviewed before completing the booking.
6. Payment
Where online payment is available, payment may be processed through a third-party payment gateway.
Guests are responsible for providing accurate payment information and completing the payment process successfully.
We do not request confidential banking credentials such as:
- UPI PIN
- ATM PIN
- Internet banking password
- Card PIN
- OTP
Guests should never share such information with anyone claiming to represent us.
A booking may remain unconfirmed until the required payment has been successfully received and verified.
7. Check-In
Guests must check in according to the check-in time communicated at the time of booking.
At check-in, guests may be required to provide valid identification or other information as required by applicable law or accommodation policies.
The guest is responsible for ensuring that all information provided at check-in is accurate.
Early check-in is subject to room availability and may be subject to additional charges where applicable.
8. Check-Out
Guests must vacate their room by the stated check-out time.
Late check-out is subject to availability and may result in additional charges.
Guests should return keys, access cards, or other property belonging to the guest house before departure.
9. Guest Identification
Guests may be required to provide valid government-issued identification at check-in.
The types of identification accepted may depend on applicable law and the accommodation’s operational requirements.
Foreign nationals may be required to provide additional documents or information as required by applicable Indian laws and regulations.
10. Occupancy and Extra Guests
Rooms may only be occupied by the number of guests permitted for the selected room type.
Guests must inform us in advance if the number of occupants changes.
Additional guests may be permitted subject to:
- Room capacity
- Applicable accommodation rules
- Availability
- Additional charges
- Applicable legal requirements
We reserve the right to refuse accommodation where occupancy exceeds the permitted capacity.
11. Cancellation and Refunds
Cancellation and refund conditions depend on the booking terms applicable to the particular reservation.
Before completing a booking, guests should carefully review the applicable cancellation policy.
Where a booking is refundable, the refund amount may depend on:
- Time of cancellation
- Booking rate
- Cancellation conditions
- Amount already paid
- Applicable taxes or charges
- Payment gateway or transaction charges, where applicable
Certain promotional, discounted, advance-purchase, or special-rate bookings may be non-refundable or subject to different cancellation conditions.
Please refer to the Cancellation & Refund Policy applicable to your booking.
12. No-Show
If a guest does not arrive on the scheduled check-in date without cancelling the reservation, the booking may be treated as a no-show.
The applicable no-show and refund conditions will depend on the booking terms communicated at the time of reservation.
13. Changes to a Booking
Requests to modify a reservation, including changes to:
- Check-in date
- Check-out date
- Number of guests
- Room type
- Length of stay
are subject to availability and the applicable booking conditions.
A change may result in a difference in room rate or additional charges.
We recommend contacting us as soon as possible if you need to change your reservation.
14. Property Rules
Guests are expected to maintain appropriate behaviour and respect the peaceful environment of the accommodation.
Guests must not:
- Damage accommodation property
- Engage in unlawful activities
- Disturb other guests
- Engage in threatening, abusive, or violent behaviour
- Use the premises for prohibited activities
- Exceed permitted room occupancy
- Misuse facilities or equipment
Additional property-specific rules may apply and will be communicated to guests where applicable.
15. Damage to Property
Guests are responsible for damage caused to rooms, furniture, equipment, fixtures, or other property beyond reasonable wear and tear.
Where permitted by law and applicable booking terms, we may recover reasonable costs associated with repairing or replacing damaged property.
16. Personal Belongings
Guests are responsible for their personal belongings during their stay.
We recommend that guests keep valuable items, cash, documents, electronic devices, and other important belongings secure.
To the extent permitted by applicable law, we are not responsible for loss, theft, or damage to personal belongings left unattended on the premises.
17. Website Information
We make reasonable efforts to keep information on our website accurate and up to date.
However, photographs, descriptions, facilities, room layouts, prices, and other information may change from time to time.
Images displayed on the website may be for illustrative purposes and may not always represent the exact room assigned to a guest.
Minor differences in furniture, decoration, layout, or facilities may occur.
18. Website Availability
We aim to keep our website accessible and operational. However, we do not guarantee that the website will always be:
- Available without interruption
- Free from technical errors
- Free from viruses or other harmful components
- Compatible with every device or browser
Website availability may be affected by maintenance, technical problems, internet failures, or circumstances beyond our reasonable control.
19. Third-Party Services and Links
Our website may contain links or integrations with third-party services, including:
- Payment gateways
- Maps
- Communication services
- Booking platforms
- Social-media platforms
- Analytics services
Third-party services operate under their own terms and privacy policies.
We are not responsible for the independent terms, policies, content, availability, or practices of third-party websites or services.
20. Limitation of Liability
To the extent permitted by applicable law, we shall not be responsible for losses or damages arising from circumstances beyond our reasonable control, including:
- Natural disasters
- Government restrictions
- Civil disturbances
- Acts of God
- Transportation disruptions
- Power or internet outages
- Third-party service failures
- Unexpected maintenance or operational issues
- Other events beyond our reasonable control
Nothing in these Terms & Conditions is intended to exclude or limit any liability or consumer right that cannot legally be excluded or limited under applicable law.
21. Force Majeure
We shall not be considered in breach of these Terms & Conditions where performance is prevented, delayed, or materially affected by circumstances beyond our reasonable control.
Such circumstances may include natural disasters, fire, flood, epidemic or pandemic-related restrictions, government actions, civil unrest, strikes, transportation disruptions, infrastructure failures, or other unforeseen events.
Where reasonably possible, we will communicate with affected guests and take reasonable steps to assist with alternative arrangements.
22. Prohibited Use of the Website
You must not use our website to:
- Submit false or fraudulent information
- Attempt unauthorized access
- Interfere with website operation
- Introduce malicious software
- Copy or misuse website content without permission
- Use automated systems to abuse or disrupt the website
- Make fraudulent bookings
- Use the website for unlawful purposes
We reserve the right to take appropriate action against misuse of the website.
23. Intellectual Property
Unless otherwise stated, the content of this website, including text, graphics, logos, photographs, design elements, and other materials, may be protected by applicable intellectual-property laws.
You may not reproduce, copy, modify, distribute, publish, or commercially exploit website content without appropriate authorization.
24. Privacy
Your use of our website is also subject to our Privacy Policy, which explains how we collect, use, store, and protect personal information.
By using our booking services, you acknowledge that personal information may be processed as described in our Privacy Policy and in accordance with applicable law.
25. Communications
By providing your phone number or email address during an enquiry or booking, you agree that we may contact you regarding your reservation, enquiry, payment, check-in, cancellation, or other service-related matters.
Where permitted by applicable law, promotional communications may be sent separately, and you may request to opt out of such communications.
26. Complaints and Customer Support
If you have a concern regarding your booking or stay, please contact us as soon as reasonably possible.
We will make reasonable efforts to understand and resolve legitimate complaints promptly.
Please provide your booking reference, name, contact information, and relevant details when contacting us about a reservation.
27. Amendments to These Terms
We may update these Terms & Conditions from time to time.
Changes may be made to reflect:
- Changes in our services
- Changes in booking procedures
- Changes in website functionality
- Changes in applicable laws
- Changes in accommodation policies
The latest version will be published on this page with the updated “Last Updated” date.
Your continued use of the website after an update may constitute acceptance of the revised Terms, subject to applicable law.
28. Governing Law
These Terms & Conditions shall be governed by the applicable laws of India.
Any dispute relating to the website, booking, accommodation services, or these Terms & Conditions shall be handled in accordance with applicable Indian law and subject to the jurisdiction of the appropriate courts or authorities, without limiting any mandatory consumer rights available under applicable law.
29. Contact Information
For questions regarding these Terms & Conditions, reservations, cancellations, or accommodation services, please contact us:
Business Name: ISKCON Vrindavan Guest Houses
Website: www.iskconvrindavanguesthouses.com
Address: [Enter complete business/guest-house address]
Phone: [Enter official phone number]
Email: [Enter official email address]
Booking Support: [Enter booking/contact details]
30. Important ISKCON Affiliation Notice
The website and business should accurately state its relationship with ISKCON.
Unless the guest house is officially owned, operated, authorized, or affiliated with ISKCON, the website must not represent itself as an official ISKCON organization, official ISKCON accommodation, or an authorized ISKCON property.
All information regarding ownership, management, affiliation, location, facilities, and booking services should be presented accurately and transparently.
Acceptance of Terms
By accessing www.iskconvrindavanguesthouses.com, submitting an enquiry, or making a room reservation, you confirm that you have read and understood these Terms & Conditions and agree to comply with the applicable booking and accommodation rules.
Thank you for choosing ISKCON Vrindavan Guest Houses. We wish you a peaceful and comfortable stay in Vrindavan.